Make Your Results Much Bigger Than Your Excuses

Eject-the-Excuses

posted by http://www.yourpocketcash.com

When you are ready to Eject the Excuses, Dismiss Mr. and Mrs. Resistance, Step into Dedication, Determination and Confidence… and stop living a meaningless and mediocre life, like 99% of people do…Ask yourself….

“What if you could set up a new blog or website faster than a Facebook profile?”

“What if you could manage all your blogs from one place and update or add new content on any one of them from one simple interface?”

“What if you could set-up a blog or website, and add a new custom domain name in 5 minutes or less?”

“What if you had a blog or website that already had million dollar sales psychology built right into it?”

“What if all the ‘viral architecture’ you needed to make your content go viral came stock with your blog right out of the box?”

Or….

“What if you could instantly publish content to your blog right from your mobile phone?”

Imagine shooting a video on your smart phone, pushing a button and posting it straight onto your website…..without ever having to fool with embed codes or opening your laptop.

Imagine snapping a picture and publishing it to your site without ever having to turn on your computer.

Imagine being able to TALK into your phone’s microphone and see your dictated article on your personal website in moments…all without having to fight with WordPress or know anything about H1, H2 and H3 tags…

It’s the future. And it’s here.

Because there’s about to be an easier, simpler and more powerful way for you to get YOUR message out on the Internet (and sell A LOT more of your product, too)

From a little idea that has already put millions of dollars in the pockets of hundreds-of-thousands of people all over the world…

And it’s about to get MUCH BETTER.

GO here now and see for yourself:

http://www.blogbeast.com/?id=dpadelight

Please Share and Comment if you know what I’m talking about!  Enjoy!

http://www.DianaPriceAssociates.com or email Info@DianaPriceAssociates.com

Phone:  866.631.7500

Diana’s Spicy Business Talk Radio Network Schedule

Monday, Wednesday, Friday 1:00pm and 6:00pm PST www.KLEDLIVE.com

Tuesdays 12:30pm – 1:30pm PST http://roscoemedia.mediapush.tv/mc/TALK_SHOW_TV/9441277  http://roscoemedia.mediapush.tv/mc/MOTIVATION_STATION_TV/9250496

Saturdays 3pm Live  www.KCLAFM.com

Follow Diana’s Blog:  Start Running Your Blog as a Business:  www.yourpocketcash.com

 Copyright (c) 2013 Diana Price & Associates All Rights Reserved

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Uncompromising Clear Values and Vision is the Foundation of Leadership

Clear Values Clear Vision, The Foundation of LeadershipAre Your Values and Vision Visible? 

Are you are crystal clear on what your values are?  If not you may be compromising your success.  Your values include your personal ideas about what is essential in your life and your business.   Values are your beliefs.  They are what you live for and live by.    Your values define your reputation.    Your life’s purpose include your expectations.  The Portrait of your Purpose is based on your values.

Be 100% clear about your own personal values.   Your personal values are unique to your leadership style and color the way you lead.  It is natural to favor your personal values in our daily operation.  Your decisions are based on what we value.  Spend the time to unwrap your leadership values.  Uncompromisingly clear values and vision is essential and is the foundation of leadership. What do you value most in leadership.  What values are important to you?

Your family and your culture can influence your values.  Here are some quotes worth considering:

  • You are today where your thoughts have brought you. You will be tomorrow where your thoughts take you. –  James Allen
  • We become what we think about. – Napoleon Hill
  • A man is what he thinks about all day long. – Ralph Waldo Emerson
  • As a man Thinketh in his heart, so is he – David, the Psalmist
  • The mind is everything; what you think, you become. –  Buddha

Think about values such as Family, Authenticity,  Accountability, Spirituality, Friendship, Loyalty, Health, Creativity, Wisdom, Achievement, Wealth, Power, Being Ethical; Trustworthy; Honest; Financial Security, Intentionality, Reliable, Having Fun, Integrity, Moral, Dignity.

Make a list of your own top 10.  Then delete everything on the list accept your top three.

If you could only pick one of the three values to live and die by, which one would it be?   Transfer your top pick core value to your business and create a written vision and service culture statement that you live by when no one else is looking. 

Take the time to examine, or re-examine what is important to you, what you value.  Know What Your Life’s Purpose is; it will follow you everywhere you go.

www.dianapriceassociates.com

For information about Diana’s consulting services, how your company can sponsor and be a part of Spicy Business Talk Radio Network, or to book Diana as a keynote speaker, go to: http://www.DianaPriceAssociates.com or email Info@DianaPriceAssociates.com

phone:  866.631.7500

Diana’s Spicy Business Talk Radio Network Schedule

Monday, Wednesday, Friday 1:00pm and 6:00pm PST www.KLEDLIVE.com

Tuesdays 12:30pm – 1:30pm PST www.RMCONAIR.com

Saturdays 3pm Live  www.KCLAFM.com

Follow Diana’s Blog:  Start Running Your Blog as a Business:  www.yourpocketcash.com

Copyright (c) 2013 Diana Price & Associates All Rights Reserved

Are You Allowing or Avoiding Opportunities? on Diana’s Spicy Business Talk Radio Saturday 3pm PST www.KCLAFM.com

Spicy Bus Talkl

Diana’s Spicy Business Talk Radio posted by http://www.dianapriceassociates.com

Tune in and join the conversation.  

For information about Diana’s consulting services, how your company can sponsor and be a part of Spicy Business Talk Radio Network, or to book Diana as a keynote speaker, go to: http://www.DianaPriceAssociates.com or email Info@DianaPriceAssociates.com

phone:  866.631.7500

Diana’s Spicy Business Talk Radio Network Schedule

Monday, Wednesday, Friday 1:00pm and 6:00pm PST www.KLEDLIVE.com

Tuesdays 12:30pm – 1:30pm PST www.RMCONAIR.com

Saturdays 3pm Live  www.KCLAFM.com

Follow Diana’s Blog:  Start Running Your Blog as a Business:  www.yourpoketcash.com

Copyright (c) 2013 Diana Price & Associates All Rights Reserved

Let Spicy Customer Interactions Provide Your Customers with the Best Experience Possible

snap-1posted by http://www.dianapriceassociates.com

Are you Taking Your Customer’s Experience for Granted?

Customers today want a better experience and they want you to really show how much care about them in a big way.  59% of Americans would buy a different product or service for a better customer experience.  It is clear that “spicy customer interactions” are needed today in business and personal interactions.  A compassionate, caring, spicy approach to customer service can be learned and formed boldly in your own special way.  

A spicy, zesty approach to customer interactions, versus mild or bland, may be hidden deeply inside some service providers, but when brought out can confront our comfort zone and give more substance.  Everything that you purpose is your plan and comes from your core values.

Don’t confuse Spicy Customer Interactions, with excessive or going overboard.  Learning how to spice up the experience your customers get from your brand, Spicy Customer Service Interactions, is a commitment to learning a new approach to providing customers the best experience possible.

Your Business Service Culture defines how you do things personally and in your business.  Your Culture has to be service driven and consistently customer centric.  This can lead to personal well-being, better customer loyalty, less turnover, higher productivity and more profits.

Businesses must make a commitment to care and treat people well, no matter what.   It requires a commitment from everyone in the organization, every department working together. Leaders must declare customer engagement as a top priority, take action, provide training and Spicy Customer Service education.

To maintain a long-term sustainable service culture, it has to be in everyone’s DNA.  Train your team to be committed always.  It takes work and sacrifice to get it right.

The purpose of this blog is to keep exceptional customer service in the spotlight and get rid of some of the “junk” that we call customer service in the workplace.

I am sure you know that social media is impacting the way we interact with customers.   Be ready and open to engage in the social conversation.  A revolutionary blogging platform ENV2, the blog beast, is being launched in a couple of weeks.  Get on the list to find out more by going to this link.  http://www.blogbeast.com/dpadelight

For more blogging tips:  http://www.YourPocketCash.com –  Start using a viral blogging system in your business.   Here is a link that you can use to get started: http://goo.gl/WMsRtE  or  http://www.blogbeast.com/dpadelight

Create an exceptional customer experience, and you’ll get a much better return on your investment than without it.   Learn the Spicy Customer Interaction Strategy that will increase customer retention and grow your sales to record levels.  Sign up below to learn more and type in Spicy Customer Interactions in the comments section

For information about Diana’s consulting services, how your company can sponsor and be a part of Spicy Business Talk Radio Network, or to book Diana as a keynote speaker, go to: http://www.DianaPriceAssociates.com or email Info@DianaPriceAssociates.com

phone:  866.631.7500

Diana’s Spicy Business Talk Radio Network Schedule

Monday, Wednesday, Friday 1:00pm and 6:00pm PST www.KLEDLIVE.com

Tuesdays 12:30pm – 1:30pm PST www.RMCONAIR.com

Saturdays 3pm Live  www.KCLAFM.com

Follow Diana’s Blog:  Start Running Your Blog as a Business:  www.yourpoketcash.com

Copyright (c) 2013 Diana Price & Associates All Rights Reserved

Raise Your Social Media Intelligence, Keep Customers Happy, Drive Productivity

Social Media a Vital Customer Service Tool Raise Your Social Media Intelligence to Drive Productivity and Improve Customer Service posted by www.dianapriceassociates.com 

When is the last time you updated the most important part of your business, Customer Service?   Whether you are a large company, small business or an entrepreneur, social media, blogging and the Internet have changed the way customers interact and purchase products and services.

The importance of your business having a service vision, a plan, a strategy that specifically defines your customer service culture, how you will keep customers happy and drive productivity, cannot be stressed enough.   If your service culture strategy has been around a while, or if it hiding in a mission statement, check to see if it needs to be dusted off and if it includes an online and social media plan for engaging and attracting customers.

The first impression of a great customer centric business can be a lasting impression of your brand.   Customer’s perception of you and your business shapes their image and perception of what to expect from your business.  It goes without saying that everyone in the presence of customers has to come from a place of genuine helpfulness and friendliness online and offline.   The Internet and social media allow customers to control the conversation about what they want and what they don’t want.   That’s right, customers have the leverage and are in full control of the buyer-seller relationship. Your business must have an effective online presence so you are included in the conversation.

Advances in mobile computing and social media give customers powerful options to engage with businesses and purchase goods and service.  At the same time, these advances in social media and mobile computing  present challenges and opportunities for business owners to create exceptional customer experiences online.   At a minimum your business must have a business blog that speaks to your brand promise, your products, your specials and your satisfied customers.  Social Media is not slowing down.  As a matter of fact, the blogging platform that I use just announced the upcoming launch and game-plan for the public release of ENV2, which includes mobile blogging from your cell phone. An effective blog will help you attract new and retain existing customers and stay connected with your customers, and ENV2 is a blogging platform that WILL absolutely revolutionize the way people market “online”.

Create a written Customer Service Game Plan create one today, as soon as you finish reading this post.  Make sure you include getting trained on how to blog effectively and how to revolutionize the way you market to your customers online.   A Social Media and blogging platform is vital in driving your business forward.

When you keep in touch with your customers by blogging, you have endless opportunities to tout your expertise, develop raving fans, and talk about valuable ways for your customer to win by doing business with you.  Customers love special offers, discounts and exceptional service. Be sure you have the right mindset and when you start blogging, and that you align your business with what your customers want.

Start with the basics for a positive customer experience online:

  • Identify your core values
  • Create your service vision statement
  • Emphasize how your expertise benefits your customer
  • Resolve complaints promptly
  • Keep a smile in your voice at all times.
  • Listen attentively
  • Keep your word
  • Respond quickly to every comment every complaint, every issue
  • Over-deliver on your promise
  • Find a way to say yes to what you can do and help find a resolution to what you can’t do.
  • Train everyone on your team on your customer service culture, your service vision
  • Share positive customer experiences and testimonials

Creating an exceptional customer experience is vital to running your business.  Get educated on how to blog and how to promote and market your blog online to attract prospective customers.   The Internet has drastically change the way products and services are purchased.  Know that your online presence is an important part of exceeding your customer’s expectations and building loyal fans.  How does your business’ online presence look to your customer?  It might be time to make some improvements to your service culture, social media conversation to keep customers happy and drive productivity and profits.

Diana Price and Associates works with business professionals who want to help their customers win.  Your success involves habitual learning, mentoring and taking consistent action.   Contact us for a 30 minute action packed coaching session, that you will leave with a plan to help you move forward.

Get on our list to learn more about the ENV2 blogging platform.  For more information about our viral blogging products or sign up to become an affiliate, go to www.yourpocketcash.com.   Here is a link that you can use to get started creating a new ending for you and your business.   http://goo.gl/WMsRtE   

You are invited to listen in and join in a revolutionary way to market online. Monday at 6pm Pacific Time, 209-255-1040.  Call in early.  Message me if you can join me on the call.

Diana

Email: info@dianapriceassociates.com

Phone:  949.427.0066

Copyright (c) 2013 Diana Price & Associates All Rights Reserved

Diana’s Spicy Business Talk Radio Continues the Conversation with Branding Guru Bonnie Nijst

Spicy Business Talk with Bonnie Nijst Diana's Spicy Business TalkTune in for Diana’s Spicy Business Talk Radio, Saturday at 3pm PST http://www.KCLAFM.com. Bonnie Nijst, President CEO Zeesman is back with branding strategies to capture more business and convert sales.   When Bonnie Nijst speaks you may want to listen up!

Spicy Business Talk Radio is now broadcasting and streaming live every Tuesday on http://www.RMCONAIR.com.  Tune in and join the conversation from 12:30pm to 1:30pm.  Call in at 323..965.1600

For information about Diana’s consulting services, how your company can sponsor and be a part of Spicy Business Talk Radio Network, or to book Diana as a keynote speaker, go to: http://www.DianaPriceAssociates.com or email: Info@DianaPriceAssociates.com

Phone:  866.631.7500

Diana’s Spicy Business Talk Radio Network Schedule

Monday, Wednesday, Friday 1:00pm and 6:00pm PST www.KLEDLIVE.com

Tuesdays 12:30pm – 1:30pm PST www.RMCONAIR.com

Saturdays 3pm Live  www.KCLAFM.com

Follow Diana’s Blog:  Start Running Your Blog as a Business  www.yourpocketcash.com

Would you Agree that Blogging is Vital for your Business?

Blogging is Vital to Your Business

posted by www.dianapriceassociates.com

Are you trying to establish your brand or become an authority figure in a certain field? Maybe you want to make money. Maybe you want to do a variety of all these things. Decide on your goals are and set up your blog accordingly.

  • Blogging will help establish you as a thought leader in your industry. Write blog posts about topics and issues so you can to position yourself as an expert, showing potential customers to your site.  Every visitor to your site is a potential sales leads).   I you were in your customers shoes you would want to work with the expert, the most knowledgeable, most customer friendly business or representative, right?
  • Blogging will let your customers, vendors and employees know real-time developments in your company.  Your business needs eyeballs.  Blogging will help you promote your business in social media where there are a large number of internet users, groups and conversations. Combining social media and blogging will help you better engage with your customers and be interactive.  blogging is a cost-effective affordable marketing strategy that yields massive results compared to the cost.   See more details at http://www.yourpockectash.com.

Blog about interesting things people care about.  Choose topics that you know people can relate to. The main goal is to get people to visit your site as you can.

Be sure that you include links to your blog pages on your website.  This will steer readers to relevant articles on the same subject and makes your page views. It is really bad when you visit a web page that you know holds volumes of information you would like to read but you can’t efficiently find the content for which you are searching.

Use lots of images in your content. Pictures can show a lot more than words; the old saying about pictures’ worth compared to words proves it. This is true with blogging. Images do display a lot more than a bunch of words. As a result, be sure you use lots of images on your blog.

Blogs and bloggers are everywhere. There are many reasons to write and many ways to make those writings available via blog. A determined blogger should be able to find a niche in which they can succeed. You can improve the quality of your blog and make your blogging more effective by employing the suggestions this article has given you.

Make a habit to respond to your readers when they have a question. If you feel like ending your blog, keep in mind that your readers will be disappointed.

  • Blogging is vital in advancing relationships with your customers.  The major focus in your business is sustaining a lasting relationship with your customer.  Creating value and keeping customers for life requires having an exceptional relationship with your customer. Your customer is the most important reason that blogging is vital for your business. This reason should be obvious.
  • Blogging helps you establish a trusting relationship with customers, vendors and even employees.   It shows that you care more about the relationship than just getting the sale.

When you start, you will have to experience being new to blogging, you will have your training wheels on.  Then, we’ll help you take the training wheels off as you move into being an intermediate blogger, and then advanced, and ultimately you will become a master blogger.

As a bonus for you for working with me:

  1. I will provide a free hour of coaching up front to decide your goals $350 Value
  2. Give you access to our video library, continually updated, that you can use for answering your questions $997 Value
  3. Review your vision $297 Value
  4. Lay out a plan to build a foundation for your business  $697
  5. Provide you with a core done for you blogging system and show you how to set it up $497 Value

Total Value:  $2838

Your Cost:  $25 per month!

Only the first 8 people will be able to take advantage of this offer to join me.

Act Quickly.  This offer may disappear.  You have to take action on your goals and your dreams.  I look forward to sharing in building your business and working with you. Here is a link that you can use to get started: http://goo.gl/WMsRtE   

https://www.empowernetwork.com/commissionloophole.php?id=dpadelight

https://www.empowernetwork.com/join.php?id=dpadelight

Listen in to our call this Monday at 6pm Pacific Time, 209-255-1040.  You will get so much value from Master Bloggers, and nuggets that you can immediately use in your business.

Diana

Email: info@dianapriceassociates.com

Phone:  866.631.7500

Copyright (c) 2013 Diana Price & Associates All Rights Reserved

Crappy Customer Service today on Diana’s Spicy Business Talk

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What’s With Crappy Customer Service? posted by www.dianapriceassociates.com

Diana brings straightforward talk about Crappy Customer Service with her special guest Michael Plaksin, Saturday at 3pm Pacific time, www. KCLAFM.com

Do most businesses understand their objective when serving customers?  Do businesses really understand the need for long-term customer relationships that result in business growth?  Do customers feel comfortable with your business?  How do you accommodate your customers, especially if your customers are testy, irritated and have a bad temper?   Does your business project the best image and best behavior when you are customer facing in person or by phone?  Why do customers have to get annoyed before some businesses respond?

Diana’s conversation on Spicy Business Talk will address these and more questions about Crappy Customer Service.

Listen on your cell phone by dialing 323.461.6675

Tune in Monday Wednesday and Friday on http://www.KLEDLIVE.com for more Spicy Business Talk with Diana

If you would like to work with Diana, or have Diana inspire your audience at your next event or discover a new delightful approach to getting better sales results, email us today at info@dianapriceassociataes.com.  Follow our Business Building Blog, Your Pocket Cash http://www.yourpocketcash.com and find out how to turn your blog into a business.

Our sales, service, business opportunities, blogging and business growth programs are customized and the most economical way to grow your business.

Diana has a vast corporate background, is a successful entrepreneurial, keynote speaker and a Radio Show Personality.  Her radio show, Spicy Business Talk, on KCLAFM 99.3, www.KCLAFM.com is at the intersection of Business Culture and Lifestyle, airs live each Saturday at 3pm pacific and weekdays, Monday Wednesday and Friday on www.KLEDLIVE.com at 1pm and 6pm

Hot off the Press:  Diana is now streaming live every Tuesday from 12:30pm -1:30pm Pacific time on www.RMConair.com

Need some help getting maximum impact in your business, making money while building your business, or sculpting a sustainable and profitable service-driven Business Culture?

Apply today for a 30 minute personal and business development sculpting session with Diana Price and Associates.  First 5  customers only

Let’s have a conversation about changes that you may want to make, skills and knowledge you and your team need to stand out with maximum impact.

Email: info@dianapriceassociates.com

Phone:  866.631.7500

Copyright (c) 2013 Diana Price & Associates All Rights Reserved

Diana’s Top 12 Business Building Basics

Business Building Basicsposted by http://www.dianapriceassociates.com

Diana’s Top 12 Fundamental Business Strategies

Fundamental business strategies that work over the long haul is the key to  business survival and success.  Ask yourself how you will maintain a competitive advantage as up develop each of the following 12 business strategies.

1.  Develop a Written Business Model

Find a business model that works and follow it. Write it down and be very clear on the results you want to achieve.  Associate with successful people.  Avoid negative influencers.  Commit to the process.   Use proven success models that work, just like athletes and championship teams use.

2.  Make Adjustments

Be flexible and don’t get married to your plan; make adjustments and course corrections as needed.

3.  Establish an Effective Daily Routine

Think about what your daily method of operation will be and commit it.  There is no timeframe on how long it will take for you to make money. If you have an online business the sales cycle may be different from an offline or brick and mortar business.  Be familiar with your sales cycle.

4.  Marketing and Sales

This is the most important part of your business.  Building your brand and producing income requires daily activity. Your business model and action plan must include step-by-step instructions on how you will generate leads and build lists. In both my Business Culture business and my online business I use speaking engagements, referrals, strategic networking, a viral blogging system, and social media to drive traffic. I capture these leads, build my list, and grow my business.  You must stay active, blog, create content and market that content daily.   Make this a part of your daily action plan.

5.  Personal Growth

You must continue to grow, learn new things, improve your self-awareness, develop your skills and talents.  Read every day and listen to audio.  This will help you reach your maximum potential.  If you lead, you must read to further your education and your success.  Get a business advisor to help you establish your authenticity, your core values and operate in a customer centric culture.    Get involved in personal training and development or education every week. Your personal growth and education will help you grow your business.   It is vital that you take action daily on the things you learn.

6.  Check Your Ego at the Door

You need a good business coach to help you inspect what you expect, look at what you’re doing, and push you to greater results.  A coach will hold you accountable to your commitments.  Be authentic and always follow through on commitments, even when it’s difficult and challenging. This is business, so check your ego at the door and leave it there.  Don’t take things personally and avoid emotion. Your ego is not in control here.

7.  Make Follow Up Passionate

If you don’t passionately follow-up and don’t have a system to track and nurture your leads, your marketing efforts will be wasted and there goes your business.   The people you encounter most likely want to do business with you and you must execute your part of the bargain. If you want unstoppable customer loyalty, and retention, do what you say and don’t over-promise and under deliver.   

8.  Create Systems and Keep Track of How You Do Things

You be greatly benefit from creating systems and tracking how your business operates and train your employees in your processes.  Check your numbers daily, understand what the numbers are telling you, and make decisions based on your numbers.

9.  Engage Your Team

Develop a written job description and implement regular training and development so your employees know what is required of them. Create an incentive-based rewards system, and keep a no-problem attitude about obstacles that arise.

10.   The Internet is Your Friend.

The Internet is a powerful tool.  Create your community by blogging and using social media to build rapport with your customers. Get on board and enjoy the ride.

11.   Revive your business.

Focus on net profit, not gross revenue. Detach yourself from your past history and design a new competitive advantage that includes a business culture focused on delighting your customer, exceeding expectations and follow through.

12.  Commitment is a Process – Do you get this?  Your commitment impacts your personal and business success and influences your wants and your wealth.  Business and Personal Commitments require your full-blown, hands on participation, no dream killing short cuts allowed.  Understand that instant gratification is a roadblock, and an enemy that stands in the way of your success.  I recall Steve Jobs saying “Overnight Success Stories Takes A Long Time”.  I completely agree with him.  So if you think your business is going nowhere fast, and you want to quit, resist, persevere, dig in and keep going.  Commit to your business fundamentals everyday because when you do, you commit to the process of success.

If you would like to work with Diana, or have Diana inspire your audience at your next event or discover a new delightful approach to getting better sales results, email us today at info@dianapriceassociataes.com.  Follow our Business Building Blog, Your Pocket Cash http://www.yourpocketcash.com and find out how to turn your blog into a business.

Our sales, service, business opportunities, blogging and business growth programs are customized and the most economical way to grow your business.

Diana has a vast corporate background, is a successful entrepreneurial, keynote speaker and a Radio Show Personality.  Her radio show, Spicy Business Talk, on KCLAFM 99.3, www.KCLAFM.com is at the intersection of Business Culture and Lifestyle, airs live each Saturday at 3pm pacific and weekdays, Monday Wednesday and Friday on www.KLEDLIVE.com at 1pm and 6pm

Hot off the Press:  Diana is now streaming live every Tuesday from 12:30pm -1:30pm Pacific time on www.RMConair.com

Need some help getting maximum impact in your business, making money while building your business, or sculpting a sustainable and profitable service-driven Business Culture?

Apply today for a 30 minute personal and business development sculpting session with Diana Price and Associates

First 10 customers only

Let’s have a conversation about changes that you may want to make, skills and knowledge you and your team need to stand out with maximum impact.

Email: info@dianapriceassociates.com

Phone:  866.631.7500

Copyright (c) 2013 Diana Price & Associates All Rights Reserved

Private Invitation from Diana, Business Culture Strategist, Learn How to Develop the Desire to Serve

service-culture-is-everybodys-business

Learn How to Develop the Desire to Serve from Diana, the Business Culture Strategist  www.dianapriceassociates.com

Your are cordially invited to join us on a journey to learn how to develop, sculpt and instill a heightened desire to serve from Diana Price and Associates.  If you don’t already know, it starts with getting the right Service Mentality.

Have you ever watched someone give amazing service and wonder why some people effectively interact with customers, with little effort?  It’s because they cultivate and comprehend the Service Mentality.  It’s about how you feed your mind and program your service mentality.

Today, we are talking about the traits you need to fire up your desire to serve so the flame does not burn out. 

How many times have you heard or read that our Service Sets us apart – or Service is our Motto, We Find Ways, The Customer is Always Right, No One Beats our Service…

If your service sets you apart, why do you think we hear so many horror stories about how rude people are and how badly they were treated?.   Everyone does not have what it takes nor do they know how to treat and serve others.  The good news is that you can learn how to possess the Service Mentality that you need to excel in both business and your personal life.

I crave pretzels…Have you ever craved something and stopped what you’re doing because you had to have it…now…

I crave pretzels for an hour and most people go get a bag of pretzels  and in two minutes they are gone.  I get a  5-pound bag and I never have to crave again for about a week.   (crazy that I can eat a 5-pound bad of pretzels in a week!

What do you crave? No one had to tell you to have the desire for your craving…it just came to you.

Your craving came to you by itself.  We have inner distinctive cravings, sometimes that our body is telling us about…cravings for salty snacks, you might have a salt deficiency; chocolates, frozen yogurt… taste for sweets.

As exceptional service providers, our desire is for every interaction to grow into a lifetime relationship;  we grow in the process, and specifically, grow internally.

If you desire to grow your service excellence, you must feed on service mentality concepts.  You will grow into it.

A new “service life” and a new service journey begins now.  Give yourself time to grow into a new spicy approach to service.  We call it Spicy Customer Interactions.  Always avoid being bland, regular or boring to your customers.

The sculpting of your mindset and the desire to serve is something that you must be willing to do for yourself.  You must internalize these concepts into your DNA and grow yourself.

Let’s dissect the most important traits you need to be the Best in Class.

Compassion

Compassion, or Empathy is an essential trait when interacting with customers.   It’s emotionally feeling your customer’s pain or experience.  Once you put yourself in the other person’s place and know of their pain, do a small deed to show your care The opposite of Empathy is Lack of Interest – or Apathy…don’t get them confused.  This can easily happen

E – Experience their pain

M – Mold, sculpt or form their feelings

P  – Place Yourself in their situation; Be Positive

A  – Act  – Do something to help relieve their pain

T – Treat others with pleasure; be delightful

H – Heart –Empathy and compassion come from the heart

Y – You will feel great!  Helping someone makes you feel great and you will have fun

If you would like to learn all eight of the essential traits on How to Develop the Desire to Serve, or have Diana inspire your audience at your next event or discover a new delightful approach to getting better sales results, email us today at diana@dianapriceassociataes.com.  Follow our Your Pocket Cash blog: http://www.yourpocketcash.com and find out how to turn your blog into a business.

Our sales, service, business opportunities, blogging and business growth programs are customized and the most economical way to grow your business.

Diana has a vast corporate background, is a successful entrepreneurial, keynote speaker and a Radio Show Personality.  Her radio show, Spicy Business Talk, on KCLAFM 99.3, www.KCLAFM.com is at the intersection of Business Culture and Lifestyle, airs live each Saturday at 3pm pacific and weekdays, Monday Wednesday and Friday on www.KLEDLIVE.com at 1pm and 6pm

Need some help getting maximum impact in your business, making money while building your business, or sculpting a sustainable and profitable service-driven Business Culture?

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